Privacy & Legal Notices
The information on this website is for general informational purposes only and does not constitute legal advice. Contacting us through this site or our chat assistant does not create a solicitor-client relationship. A solicitor-client relationship is only formed once we have both signed a retainer agreement.
Information we collect
When you use our online intake chat or contact form, we collect information you choose to share with us, including:
- Your name, phone number, and email address
- Information about your immigration matter (type of case, current status, country of origin, timeline)
- Any messages or details you share during the intake conversation
We collect this information solely to assess whether and how we can assist you, and to schedule a consultation if you'd like one.
How we use your information
Your information is used to:
- Respond to your inquiry and arrange a consultation
- Prepare for and conduct your consultation if you choose to retain us
- Send you reminders, updates, or marketing communications — only if you've explicitly consented
We do not sell or share your personal information with third parties for marketing purposes. We may share information with service providers (such as our scheduling or email tools) only as needed to operate the firm.
Confidentiality
Communications with the firm — including those during your intake — are treated with the discretion you would expect from a law firm. However, please note that until a formal solicitor-client relationship is established, communications through this website are not protected by solicitor-client privilege. We recommend not sharing highly sensitive information through the chat assistant until we've confirmed we can represent you.
Marketing communications
If you consent to receive updates from us, we'll send you occasional emails about immigration program changes, deadlines, and firm news. You can unsubscribe at any time by clicking the link in any email, or by replying with "unsubscribe." We follow Canada's Anti-Spam Legislation (CASL) and only send marketing communications to those who have given express or implied consent.
Your rights
Under Canadian privacy law, you have the right to:
- Know what personal information we hold about you
- Request a copy of your information
- Ask us to correct inaccuracies
- Withdraw your consent to marketing communications at any time
- Request deletion of your information (subject to our legal obligations to retain certain records)
To exercise any of these rights, contact us at info@northwaylaw.ca or by phone at (519) 555-0140.
Data security
We take reasonable steps to protect your information using industry-standard practices, including encryption in transit, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure. By using this website, you acknowledge this inherent risk.
About our intake assistant
Our website uses an AI-powered intake assistant to gather basic information about your situation before a consultation. This assistant is not a lawyer and cannot give legal advice, assess your eligibility, or predict the outcome of your case. Anything you share with it is reviewed by our team, and only a lawyer can provide actual legal guidance during your consultation.
Disclaimer
Immigration law and policy change frequently. Information on this website may not reflect the most current legal developments, and is provided for general guidance only. You should not rely on information from this website without speaking to a qualified immigration lawyer about your specific situation.
Northway Immigration Law is licensed to practice in Ontario, Canada. We do not represent clients in jurisdictions where we are not licensed.
Questions
If you have any questions about this privacy policy or how your information is handled, please contact us at info@northwaylaw.ca.